Demo ModeProfessional Services

Incident Management

Track, investigate, and resolve incidents

Open Issues

1

Resolved MTD

3

Avg Resolution

2.4h

Compliance Score

98%

98%Safety

45 days since last incident

Compliance Auto-Check

BICA Practising CertificatesPassed
Professional Indemnity InsurancePassed
CPD Hours CompliantPassed
Engagement Letters SignedPassed
Independence DeclarationsBLOCKING

Active Incidents

INC-301highinvestigating6h ago

Client data access — unauthorized login attempt

3 failed login attempts on BPC audit workspace from unknown IP. Account locked, investigating source.

Assigned to: Motheo Kebaetse

INC-302mediumresolved1w ago

Filing deadline extension — BURS communication

BURS granted 14-day extension for FY2025 filing. All clients notified.

Assigned to: Boitumelo Tau